Lotos Inn & Suites, Nairobi
客人怎么说
I stayed 7 days in total. The rooms and environment was immaculately clean. The staff are exceptionally pleasant. From security guys at the gate to desk staff to the kitchen staff were all wonderful bunch of people. Had minor issue which can happen in the most expensive hotel n the world, What matters is how its been dealt with or resolved. George the manager dealt with it immediately to my satisfaction. The kitchen staff that included Monica, Tiffany Tefo the chef and the rest were all lovely bunch nothing was too much to ask. On my last day emotions got the better of me leaving such beautiful souls behind. Good value for money and I say expensive hotels does not translate to satisfaction. I highly recommend and will return back again.
Khaliel
2025年2月
Nice hotel overlooking a large sports club and green space. The room I stayed in was very spacious and clean with a lovely balcony. The staff were very kind and helpful! Also, it was really convenient to have a restaurant on the top floor - in the mornings there was a huge buffet breakfast for hotel guests. I stayed for a week and felt quite at home by the end :)
Tara
2024年12月
The rooms were spacious and clean. They were equipped with a safe box; and generally the hotel felt very safe. It was in a relatively good are of Nairobi.
Monika
2023年9月
A good option for the price and very friendly staff. A little outdated, but all as described. A renovation would be hreat and needed. When take shower the bathroom get wet, but the water is hot. For this price a good value and nothing to complain, nor something special. Restaurant im 6th floor is quite good and have Chinese food. Internet with WiFi is on the better side. Quite big rooms with a decent lightning. At working table a little dark, also caused as no sun comes in due to the neighbor building.
Killinger
2024年7月
The room was spacious, very clean and comfortable. The park view rooms have a lovely balcony that oversees a wide area, it feels very nice to have this in the middle of Nairobi. Location is great in the middle of Westlands. The staff is very helpful and nice.
Noëmie
2024年9月
Stayed only 1 night. Pleasantly surprise by the hotel and staff. Check-in was efficient, rooms were clean and cavernous (no AC but it was nice and cool nonetheless), breakfast was sufficient (the egg station was a plus), staff was friendly and responsive, the area was safe as far as we can tell (walked to the Westgate Mall but roads were dusty and busy so we Uber-ed back). Overall a nice one-night stop.
Kelvin
2024年7月
The location is very good, central and quiet, which is not so common in Africa due to the low quality of the windows. So sleep was good.
Joemoon
2024年11月
The rooms are pretty comfortable and spacious. The breakfast options were good and varied everyday. The restaurant on the rooftop is Chinese and serves authentic dishes. I tried a few dishes in the Hotel restaurant and were decent. Could have done better but again that's my individual preferences. The service in the restaurant is fast. Entire staff team is attentive and polite. Check-in & Check-out process was smooth. The Hotel is at a very good location but the selection of room side matters. One side of the Hotel has an excellent view of a beautiful community with playgrounds and buildings at distance but the other side is facing to the adjacent building without any view which I had. However it didn't matter much to me as I barely stayed in the room. Overall a good experience. Keep it up.
Darshan
2023年12月
Cute no-frills hotel that had everything we needed and more. We loved the balcony overlooking the park/field, it was very peaceful. The room furnishings are of good quality, basic but tasteful. The bed was comfortable, and it was a nice surprise to have a kitchenette even though we didn't end up using it. The breakfast was basic but more than fine, it was nice to be able to order an omelet. The receptionist was very accommodating and friendly upon check-in.
Anna
2024年4月
The staff of the Hotel were really friendly and approachable. They were always willing to answer my questions and render assistance. I will never forget how the security guard even stood next to me while i was waiting for my BOLT Car ride (Taxi) to arrive. They kept me company with conversation and made sure the driver was not lost. The area is very safe and close to westgate shopping mall which any tourist can comfortably walk around in and enjoy the usual creature comforts (Restaurants, food, cinema etc). They have a restaurant which is helpful if you are lazy to leave the hotel for food. The breakfast was good. Nice view of the playing field opposite the hotel where you can see international people all playing sports together. There was not too much noise in the room. The microwave and full sized fridge were great additions meaning you have some ability to prepare food. There are no pots and pans/ plates but that didnt bother me. Room was very clean and comfortable. No AC but again that didnt bother me and seems to be a common thing in Kenya.
Hafiz
2024年2月
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